ADAPT NOW

ADAPT NOW Privacy Policy

Last updated November 9, 2026

Who we are. ADAPT NOW is a brand operated by Adapted Industries Corp, an Ontario corporation ("ADAPT NOW", "we", "us"). This policy covers the ADAPT NOW coaching app. Privacy contact: [email protected] (email only). For this website, see our website privacy policy.

What we collect

Account information: name, email, login details, membership and billing records.
Information you add to the app: training logs, programs, messages with your coach, settings.
Health information, only with your separate Health Data Consent: see that consent in the app for the full list. This includes daily totals from wearables or health apps you choose to connect (for example steps, sleep, heart-rate variability and workouts); nothing is collected from a device you haven't connected, and disconnecting it deletes its data.
Technical information needed to run the app securely (device type, app version, error and security logs).

Why we use it

To provide coaching and the app's features, communicate with you, process payments, keep the service secure, and meet legal obligations. We do not sell your personal information.

AI features

Some features use artificial intelligence (for example, reading a lab report you upload, analysing a food photo, or checking a claim in Verify). Your information is sent to our AI providers only to run the feature, under settings where it is not used to train their models. Data from Oura and Strava is never sent to AI features.

Service providers

We use trusted providers for hosting, payments, email and AI processing. They may only use your information to provide their service to us.

Where your data is stored

Your information may be stored or processed outside Canada, including in the United States. While there, it may be accessible to courts, law enforcement and national security authorities under the laws of that country.

Security

Data is encrypted in transit and at rest, and the most sensitive health fields are encrypted separately. Access is limited to people who need it.

How long we keep it

While you are a client or have an active membership. Invoices and payment records are kept for about 6 years as required for tax purposes.

Deleting your account

Use "Request account deletion" in the app. We complete deletion within 30 days. You can cancel the request within 7 days; after that, your data is permanently deleted, including from backups.

Accessing your information

You may request access to the personal information we hold about you by emailing [email protected]. We will respond within 30 days.

Withdrawing consent

You can withdraw your Health Data Consent at any time by contacting us; health features will stop working and we will delete that health data.